La Crosse Management Systems Fall 2005 Customer Conference

In celebration of our 25th anniversary,
La Crosse Management Systems would like to invite you as a special guest to our

Fall 2005
Customer Conference
at
Great Wolf Lodge
Wisconsin Dells, Wisconsin
October 19-21, 2005

Click here to learn more about Great Wolf Lodge

Rooms are reserved for this event. Be sure to say you are part of the "La Crosse Management Systems Fall Conference Group", and receive a discounted rate of $99 or $109 depending on the type of room.

Here are some comments about our last conference:

"I had a great time at the conference. The entire Nextgen team is great!! You were all a lot of fun and had much useful info to share."

"Thank you for holding the conference. I enjoyed talking with other users."

"It was GREAT to see everyone... Again, thanks for your hospitality. You guys put on an outstanding conference..."

Click here for Directions to Great Wolf Lodge

Schedule of Events

Tuesday October 18, 2005
7:00—9:00 PM
Reception and Cocktails
White Wolf A&B
Great Wolf Lodge

Wednesday October 19, 2005

The La Crosse System	Raptor Products	La Crosse Nextgen	Data Mining/Crystal Reports/SQL Script Writing
8:30—9:00 AM: Continental Breakfast Outside Grey Wolf A&B 9:00—10:30 AM: Sales Raptor™ CRM/Sales Force Automation Demo with or without La Crosse Nextgen Conference Room: Grey Wolf A&B 10:45 AM—12:00 PM: Fuel Surcharge/ Contract Freight Feature Add-on Feature for Increasing Contract Revenue Conference Room: Grey Wolf A&B 12:00—12:30 PM: Question and Answer Morning Follow Up Conference Room: Grey Wolf A&B	8:30—9:00 AM: Continental Breakfast Outside Grey Wolf A&B 9:00—10:30 AM: Sales Raptor™ CRM/Sales Force Automation Demo with or without La Crosse Nextgen Conference Room: Grey Wolf A&B 10:45 AM—12:00 PM: Fuel Surcharge/ Contract Freight Feature Add-on Feature for Increasing Contract Revenue Conference Room: Grey Wolf A&B 12:00—12:30 PM: Question and Answer Morning Follow Up Conference Room: Grey Wolf A&B	8:30—9:00 AM: Continental Breakfast Outside Grey Wolf A&B 9:00—10:30 AM: Sales Raptor™ CRM/Sales Force Automation Demo with or without La Crosse Nextgen Conference Room: Grey Wolf A&B 10:45 AM—12:00 PM: Fuel Surcharge/ Contract Freight Feature Add-on Feature for Increasing Contract Revenue Conference Room: Grey Wolf A&B 12:00—12:30 PM: Question and Answer Morning Follow Up Conference Room: Grey Wolf A&B	8:30—9:00 AM: Continental Breakfast Outside Grey Wolf A&B 9:00—10:30 AM: Sales Raptor™ CRM/Sales Force Automation Demo with or without La Crosse Nextgen Conference Room: Grey Wolf A&B 10:45 AM—12:00 PM: Fuel Surcharge/ Contract Freight Feature Add-on Feature for Increasing Contract Revenue Conference Room: Grey Wolf A&B 12:00—12:30 PM: Question and Answer Morning Follow Up Conference Room: Grey Wolf A&B
12:45—1:30 PM: Lunch Camp Critter	12:45—1:30 PM: Lunch Camp Critter	12:45—1:30 PM: Lunch Camp Critter	12:45—1:30 PM: Lunch Camp Critter
1:30—3:30 PM: Rev It Up! Recent and Upcoming Revisions on The La Crosse System Conference Room: White Wolf A 3:30—5:30 PM: Inventory/PO Training and Frequent Issues Conference Room: White Wolf A 6:00 PM— LMS Dinner Camp Critter	1:30—3:00 PM: Sales Raptor™ How to make it work for you with or without La Crosse Nextgen Conference Room: White Wolf B 3:00—3:30 PM: Tech Raptor™ Remote Field Service Demo Conference Room: White Wolf B 3:30—5:00 PM: Tech Raptor™ How to make it work at your dealership Conference Room: White Wolf B 6:00 PM— LMS Dinner Camp Critter	1:30—3:30 PM: Rev It Up! Recent and Upcoming Revisions on La Crosse Nextgen Conference Room: Grey Wolf A 3:30—5:30 PM: Inventory/PO Training and Frequent Issues a) Inventory Reconciliation b) Min/Max/Restocking c) Physical Posting d) Inventory Cycle Counting e) Kits Conference Room: Grey Wolf A 6:00 PM— LMS Dinner Camp Critter	1:30—5:30 PM: Business Objects Crystal Report Writing Level 1 Training and Frequent Issues Conference Room: Grey Wolf B 6:00 PM— LMS Dinner Camp Critter

Thursday October 20, 2005

The La Crosse System	Raptor Products (Repeat Sessions)	La Crosse Nextgen	Data Mining/Crystal Reports/SQL Script Writing
8:00—8:30 AM: Continental Breakfast Outside Grey Wolf A&B 8:30—10:30 AM: Orders/ Billing/ Telesales/ Customer Care Training and Frequent Issues Conference Room: White Wolf A 10:30 AM—12:30 PM: Contracts Training and Frequent Issues Conference Room: White Wolf A	8:00—8:30 AM: Continental Breakfast Outside Grey Wolf A&B 8:30—10:30 AM: Professional Services How to use La Crosse Nextgen to manage your professional services technicians Conference Room: White Wolf B 10:30 AM—12:30 PM: Best Practices/Individual Predictive Index® Assessments with Robin Bradley Human Resources Management Tool Conference Room for Best Practices: White Wolf B Conference Room for PI Surveys: Cub 3	8:00—8:30 AM: Continental Breakfast Outside Grey Wolf A&B 8:30—10:30 AM: Orders/ Billing/ Telesales Training and Frequent Issues a) Predefined Kits b) Free Flowing Kits c) Manufacturers Kits d) All Order “Types” e) Order Entry Custody f) Telesales Link to OE Conference Room: Grey Wolf A 10:30 AM—12:30 PM: Contracts Training and Frequent Issues a) Contract Rate Increase Protocol b) Contract Templates c) Billing Options Groups d) Contract Freight/Fuel Surcharge Conference Room: Grey Wolf A	8:00—8:30 AM: Continental Breakfast Outside Grey Wolf A&B 8:30 AM—12:00 PM: Data Mining/ SQL Script Writing Level I Training and Frequent Issues Conference Room: Grey Wolf B 12:00—12:30 PM: Question and Answer/ Morning Follow Up Conference Room: Grey Wolf B
12:45—1:30 PM: Lunch Camp Critter	12:45—1:30 PM: Lunch Camp Critter	12:45—1:30 PM: Lunch Camp Critter	12:45—1:30 PM: Lunch Camp Critter
1:30—3:30 PM: Service/ Customer Care Training and Frequent Issues Conference Room: White Wolf A 3:30—5:30 PM: Accounts Receivable/ Collections Training and Frequent Issues Conference Room: White Wolf A 6:00 PM— Pizza Party Camp Critter	1:30—3:00 PM: Sales Raptor™ How to make it work for you with or without La Crosse Nextgen Conference Room: White Wolf B 3:00—3:30 PM: Tech Raptor™ Remote Field Service Demo Conference Room: White Wolf B 3:30—5:00 PM: Tech Raptor™ How to make it work at your dealership Conference Room: White Wolf B 6:00 PM— Pizza Party Camp Critter	1:30—3:30 PM: Service Training and Frequent Issues a) Tech Productivity Report b) Contract Profit and Loss c) Value Of Maintenance d) Service Interrupts Conference Room: Grey Wolf A 3:30—5:30 PM: Accounts Receivable/ Collections Training and Frequent Issues a) Dunning Letters b) Collections Index c) Wells Fargo Interface d) US Bank Interface e) Lanier Interface Conference Room: Grey Wolf A 6:00 PM— Pizza Party Camp Critter	1:30—5:30 PM: Business Objects Crystal Report Writing Level 2 Training and Frequent Issues Conference Room: Grey Wolf B 6:00 PM— Pizza Party Camp Critter

Friday October 21, 2005

The La Crosse System	Raptor Products (Repeat Sessions)	La Crosse Nextgen	Data Mining/Crystal Reports/SQL Script Writing
8:00—8:30 AM: Continental Breakfast Outside Grey Wolf A&B 8:30—10:30 AM: Accounts Receivable/ Collections Training and Frequent Issues Conference Room: White Wolf A 10:30 AM—12:30 PM: Application Manager Report Writing Miscellaneous Follow Up Conference Room: White Wolf A	8:00—8:30 AM: Continental Breakfast Outside Grey Wolf A&B 8:30—10:30 AM: Sales Raptor™ CRM/Sales Force Automation Demo with or without La Crosse Nextgen Conference Room: White Wolf B 10:30 AM—12:30 PM: Best Practices/Individual Predictive Index® Assessments with Robin Bradley Human Resources Management Tool Conference Room for Best Practices: White Wolf B Conference Room for PI Surveys: Cub 3	8:00—8:30 AM: Continental Breakfast Outside Grey Wolf A&B 8:30—10:30 AM: Financials Training and Frequent Issues a) Cashbook Reconciliation b) GL Distributions/ Allocations c) Repeating/ Reversing Journal Entries d) AP/PO Pending Reconciliation e) Contract Deferred Income Conference Room: Grey Wolf A 10:30 AM—12:30 PM: Question and Answer/ Morning Follow Up Conference Room: Grey Wolf A	8:00—8:30 AM: Continental Breakfast Outside Grey Wolf A&B 8:30 AM—12:00 PM: Administrating Nextgen Updates and Patches Training and Frequent Issues Conference Room: Grey Wolf B 12:00—12:30 PM: Question and Answer/ Morning Follow Up Conference Room: Grey Wolf B
12:45—1:30 PM: Lunch Camp Critter	12:45—1:30 PM: Lunch Camp Critter	12:45—1:30 PM: Lunch Camp Critter	12:45—1:30 PM: Lunch Camp Critter
1:30—5:00 PM: Open time slot for meetings that are not yet scheduled, but may be requested Conference Room: White Wolf A Farewell! Thank you for investing your time to help your business!!	1:30—3:00 PM: Sales Raptor™ How to make it work for you with or without La Crosse Nextgen Conference Room: White Wolf B 3:00—3:30 PM: Tech Raptor™ Remote Field Service Demo Conference Room: White Wolf B 3:30—5:00 PM: Tech Raptor™ How to make it work at your dealership Conference Room: White Wolf B Farewell! Thank you for investing your time to help your business!!	1:30—5:00 PM: Open time slot for meetings that are not yet scheduled, but may be requested Conference Room: Grey Wolf A Farewell! Thank you for investing your time to help your business!!	1:30—5:00 PM: Data Mining/ SQL Script Writing Level I Training and Frequent Issues Conference Room: Grey Wolf B Farewell! Thank you for investing your time to help your business!!

Contact Information

La Crosse Management Systems, Inc.
200 Main Street
Suite 220
La Crosse, Wisconsin 54601
Phone: 608-784-8400
Fax: 608-791-5660
Email: info@lacrossesoftware.com
Website: www.lacrossesoftware.com

CUSTOMER SERVICE AND SUPPORT: For questions or concerns regarding seminars, conferences or product orders, please send an email to LMS Support at support@lacrossesoftware.com.
ON-SITE TRAINING: For questions or concerns regarding on-site training, please send an email to LMS Sales at sales@lacrossesoftware.com.
FACILITIES: For questions or concerns regarding a hotel or other facility, please see our Travel Tips page http://www.lacrossesoftware.com/traveltips.html.
GENERAL INFORMATION: For all other inquiries, please send an email to info@lacrossesoftware.com.
WEBMASTER: If you are experiencing difficulty viewing this email or accessing the La Crosse Management Systems website, please send an email to nickl@lacrossesoftware.com.