Service Management Advanced
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La Crosse Management Systems invites you to join us for our June 2005 training seminar:

Service Management Advanced


What is it?
This seminar is designed for the service manager needing to understand the full range of features, data, and reporting. Topics will include a review of level 1 concepts as well as several advanced features of the service system. There are 2 classes for each specific user group.

Registration
  • $695.00 per person plus 5.5% Wisconsin sales tax
Register Here!
Related Links:
Topics covered in the La Crosse Nextgen class:
  • Review of Level 1
  • Core Files:
    • Service Plan
    • Item Type
    • Customer
    • Item
    • Serial (Machine Placement)
    • Call
    • Part History
    • Labor History
  • Other Key Components:
    • Burden Rate
    • Call Cycle
    • Credit Calls
    • CPC Calculations
    • Group Bill vs. Batch Bill vs. Group Bill - Batch Bill
    • Meter Billing Methods
    • Rate Increase Table and Program
    • Automatic Inactivation and Reactivation
    • Contracts Billed Missing Meters File
    • Change Contract Type
  • Procedures
    • Setup
    • Daily
    • Weekly
    • Monthly
    • Meter Collection
    • Meter Entry
    • Meter Billing
    • After Billing
  • Reporting
    • Service Manager
    • Productivity Summary
    • Technician Productivity
    • Technician Activity
    • Bad Meter/AMV Exceptions
    • Response Time
    • CPC By Serial
    • Product Performance
    • Contract Profit and Loss Report
    • Profitability Analysis Report
    • Copy Comparison Report
    • Stack Ranking
    • Client Profit and Loss
    • Crystal Reports



Topics covered in The La Crosse System class:
  • Review of Level 1
  • Core Files:
    • Service Plan
    • Item Type
    • Customer
    • Item
    • Serial (Machine Placement)
    • Call
    • Part History
    • Labor History
  • Other Key Components:
    • Burden Rate
    • Call Cycle
    • Credit Calls
    • CPC Calculations
    • Group Bill vs. Batch Bill vs. Group Bill - Batch Bill
    • Meter Billing Methods
    • Rate Increase Table and Program
    • Automatic Inactivation and Reactivation
    • Contracts Billed Missing Meters File
    • Change Contract Type
  • Procedures
    • Setup
    • Daily
    • Weekly
    • Monthly
    • Meter Collection
    • Meter Entry
    • Meter Billing
    • After Billing
  • Reporting
    • Service Manager
    • Productivity Summary
    • Technician Productivity
    • Technician Activity
    • Bad Meter/AMV Exceptions
    • Response Time
    • CPC By Serial
    • Product Performance
    • Contract Profit and Loss Report
    • Profitability Analysis Report
    • Copy Comparison Report
    • Stack Ranking
    • Client Profit and Loss
    • Report Writer Reports

Contact Information


La Crosse Management Systems, Inc.
200 Main Street
Suite 220
La Crosse, Wisconsin 54601
Phone: 608-784-8400
Fax: 608-791-5660

You are receiving this email because in the past you have expressed interest in La Crosse Management Systems to meet your training needs. The purpose of this email is to make sure you are aware of our expanding efforts to meet your needs via our website. We respect your privacy and your preferences for communications of this nature. If you'd rather not receive future emails from us, or you feel this newsletter was delivered to you in error, please send an email to nickl@lacrossesoftware.com and be sure to include the email address you wish to have deleted from our mailing list. You may also request deletion by calling LMS Support at 608-784-8400. For any written correspondence, you may contact us at:

La Crosse Management Systems, Inc.
200 Main Street
Suite 220
La Crosse, WI 54601

Copyright © 2005. La Crosse Management Systems, Inc. All rights reserved.