Service Manager's Report By Technician
10/23/2003
Page 1 of 6
From Date 10/23/2001 To 10/23/2003
All Techs
From Item 00 To 44
Do Not Print Detail On Open Calls
All Regions
KIA Hours: 2
Hours In A Workday: 8
No Detail on Response Time Missed Calls
Messages Not Printed On Calls That Missed Response Time
5:56:57PM
Service Manager's Report by Technician.exe
Response Time on Interrupted Calls will reflect total call duration
Includes Hold for Part call types: HP
4
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Technician:
10COM
Computer Eau Claire
EC
Region:
4
0
0
3
2
0
0
2
0
0
0
0
0
0
0
0
0
0
Technician:
10HP
EAU CLAIRE HOLD FOR PARTS
Region:
1
0
0
25
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Technician:
10MA
Mailing Eau Claire
EC
Region:
25
0
0
10
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Technician:
10RI
Ricoh Eau Claire
EC
Region:
10
0
0
2
0
0
0
0
1
0
0
1
0
0
1
1
0
0
Technician:
10SE06
PAUL WOLF
EC
Region:
1
0
0