Service Manager's Report By Technician
10/23/2003
Page 3 of 6
From Date 10/23/2001 To 10/23/2003
All Techs
From Item 00 To 44
Do Not Print Detail On Open Calls
All Regions
KIA Hours: 2
Hours In A Workday: 8
No Detail on Response Time Missed Calls
Messages Not Printed On Calls That Missed Response Time
5:56:57PM
Service Manager's Report by Technician.exe
Response Time on Interrupted Calls will reflect total call duration
Includes Hold for Part call types: HP
48
0
0
0
0
46
15
0
31
0
0
3
3
1
1
Technician:
10SE48
TROY LOVESTRAND
EC
Region:
5
0
0
10
0
0
0
0
10
0
0
10
0
0
0
0
0
0
Technician:
10SE49
GERRI WRIGHT
EC
Region:
0
0
0
34
0
0
0
0
33
5
0
28
0
0
3
3
0
0
Technician:
10SE52
TIMOTHY ATKINS
EC
Region:
1
0
0
6
0
0
0
0
6
1
0
5
0
0
0
0
0
0
Technician:
10SE53
JEFFREY MCGEORGE
EC
Region:
0
0
0
15
0
0
0
0
15
7
0
8
0
0
1
1
0
0
Technician:
10SE55
BRADON REITER
EC
Region:
0
0
0