Service Manager's Report By Technician
10/23/2003
Page 4 of 6
From Date 10/23/2001 To 10/23/2003
All Techs
From Item 00 To 44
Do Not Print Detail On Open Calls
All Regions
KIA Hours: 2
Hours In A Workday: 8
No Detail on Response Time Missed Calls
Messages Not Printed On Calls That Missed Response Time
5:56:57PM
Service Manager's Report by Technician.exe
Response Time on Interrupted Calls will reflect total call duration
Includes Hold for Part call types: HP
3
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Technician:
30COM
Computer Wausau
WAU
Region:
3
0
0
2
1
0
0
1
0
0
0
0
0
0
0
0
0
0
Technician:
30HP
WAUSAU HOLD FOR PARTS
Region:
1
0
0
8
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Technician:
30MA
Mailing Wausau
WAU
Region:
8
0
0
1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Technician:
30MISC
WAUSAU MISC
Region:
1
0
0
4
1
0
0
1
1
0
1
0
0
0
0
0
0
0
Technician:
30RI
Ricoh Wausau
WAU
Region:
2
0
0