Service Manager's Report By Technician
10/23/2003
Page 5 of 6
From Date 10/23/2001 To 10/23/2003
All Techs
From Item 00 To 44
Do Not Print Detail On Open Calls
All Regions
KIA Hours: 2
Hours In A Workday: 8
No Detail on Response Time Missed Calls
Messages Not Printed On Calls That Missed Response Time
5:56:57PM
Service Manager's Report by Technician.exe
Response Time on Interrupted Calls will reflect total call duration
Includes Hold for Part call types: HP
1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Technician:
30RS
Riso Wausau
WAU
Region:
1
0
0
53
3
0
0
3
49
15
11
23
0
0
2
3
0
0
Technician:
30SE10
JEFF HAWKE
WAU
Region:
1
0
0
95
0
0
0
0
94
36
17
41
0
0
3
3
1
1
Technician:
30SE12
CORY APFELBECK
WAU
Region:
6
0
0
33
0
0
0
0
31
4
0
27
0
0
1
1
0
0
Technician:
30SE15
BRAD KANKELFITZ
WAU
Region:
2
0
0
30
0
0
0
0
31
0
0
31
0
0
0
0
0
0
Technician:
30SE17
MARIO CORVINO
WAU
Region:
0
0
0