Coupon Inquiry by Customer (OEIQ010A)

Program Description

This program can be found on the Order Entry Inquiries menu (OE-2-10) and the Service Inquiries menu (SD-2-20). The existing coupon books can be accessed in the inquiry by entering the ship to customer number or an alpha search. The inquiry provides the current status of the coupon book. This includes the total number of coupons on the coupon book and the total number that are left to be used. The items and messages on the coupons are also displayed. Basically, most of the information that is stored in the Coupon Files is displayed in this program. Click on the book to learn more about the Coupon system.

 

Rev 15 Changes

Rev 14 Changes

Rev 13 Changes

The following is a Variable Quantity coupon book sample:

 

 

The following is a Fixed Quantity coupon book sample:

 

 

Click on the book to learn more about the Coupon system.

 

 

Rev 12 Documentation

 

The Coupon Inquiry By Customer is found on the Order Entry Inquiry menu, 2-10 and Service Inquiries menu, 2-20.  The existing coupon books can be accessed in the inquiry by entering the ship to customer number or an alpha search.  The inquiry provides the current status of the coupon book.  This includes the total number of coupons on the coupon book and the total number that are left to be used.  The items and messages on the coupons are also displayed.  Basically, most of the information that is stored in the Coupon Files is displayed in the Coupon Inquiry By Customer.

 

 

 

Enter Data

 

Upon entry to the program the cursor is at the following prompt.

 

Ship-To Customer Or E'nd

 

 5/02/96                Coupon Inquiry By Customer                         8:34

Ship-To Customer Or E'nd                               No. Coupons Left       

Coupon Book Number                     Bill-To Customer                       

Name                                   Name                                   

Address 1                              Address 1                              

Address 2                              Address 2                              

City                                   City                                   

State                                  State                                  

Zip Code                               Zip Code                                

Phone                                  Date Of Invoice                        

Sales Rep                              Invoice Number                         

No. Coupons                            No. Coupons Last Release               

No. Coupons Used                       Last Order/Call No.                    

No. Credit Coupons                     Last Release Date                      

Selling Price                          Expiration Date                        

Model No.                              Coupon Type                            

Serial No.                                                                    

Item                  Description                         Qty.     UM      P/M

 

Enter an E to exit the inquiry.  There are two ways to access the desired customer number.  Enter the ship to customer number or perform a customer alpha search.  If a number from 6 to 8 digits is entered the program checks to see if there are any coupon books assigned to the number.  If there are no coupon books found, the prompt Customer Has No Coupons appears.  The cursor returns for reinput.  If an alphanumeric entry of 1 through 20 characters is entered the customer alpha search is accessed.  One of the following two prompts appear.

 

 

Enter Data  (Cont’d)

 

Select Customer Choice

Display N'ext, Select Customer Choice, Or E'nd: N

 

 6/28/95                Coupon Inquiry By Customer                         8:42

Ship-To Customer Or E'nd    TRI                        No. Coupons Left        

                                                                               

  No  Customer Name               Address                   City              St

   1  TRI CITY ORTHOPEDIC                                                      

   2  TRI COUNTY HEALTH CENTER    125 TURTLE LANE           LA CROSSE         WI

   3  TRI COUNTY MEDICAL          1300 WESTVIEW             LA CROSSE         WI

   4  TRI COUNTY MEDICAL CTR      1310 WESTVIEW             LA CROSSE         WI

   5  TRI COUNTY MESSAGE          345 HALL ST               LA CROSSE         WI

   6  TRI STATE INN               1200 MOTEL DRIVE          LA CROSSE         WI

   7  TRI STATE INN               599 WAVERLY DRIVE         LA CROSSE         WI

   8  TRI STATE INN OF LACROSSE   2400 MOTEL DRIVE          LA CROSSE         WI

   9  TRI STATE LEASING           1234 TERRY LANE           LA CROSSE         WI

  10  TRI STATE MEAT PACKAGING    ROUTE 3                   WINONA            MN

                                                                               

                                                                               

                                                                               

                                                                               

Select Customer Choice Or E'nd:                                                

 

The first prompt appears if there are less than 18 choices.  The second prompt will appear if there are more than 17 choices.  All customer names, from the Customer File,  that match with the input are displayed.  A computer assigned number, customer name, address 1, and city and state are displayed for each record found.  Enter the computer assigned number that corresponds with the desired customer.  Enter a N for next to view the next screen of selections.  Enter an E to exit the alpha search and return to the Ship-To Customer Or E'nd prompt.  If a number is entered that does not exist, the prompt Selection Is Out Of Range appears and the cursor returns for reinput.  When a N for next is entered one of the two following prompts appear.

 

Display N'ext, P'revious, Select Customer Choice, Or E'nd: N

Display P'revious, Select Customer Choice, Or E'nd:

 

The first prompt appears until the last screen of alpha selections is reached.  The second prompt appears when the last screen is accessed.  Enter the computer assigned number that corresponds with the desired customer.  Enter a N for next to view the next screen of choices.  Enter a P for previous to go back one screen.  You may go back and forward as many screens as exist.  Enter an E to exit the alpha search and return to the Ship-To Customer Or E'nd prompt.

 

 

 

Enter Data  (Cont'd)

 

Once a customer number with a valid coupon book, is input or selected through the alpha search, the information is displayed.  If the customer has more than one coupon book, the coupon book with the smallest coupon book number displays first.  The cursor is at one of the two following prompts.

 

Continue With Next Coupon (Y/N)

Next Page (Y/N)

 

 5/02/96                Coupon Inquiry By Customer                         8:34

Ship-To Customer Or E'nd    5552222                    No. Coupons Left   3   

Coupon Book Number   397               Bill-To Customer        7856200        

Name       THE SLEEP INN MOTEL         Name          MISSISSIPPI BOAT SERVICES

Address 1  54 HOWARD ST                Address 1     E. WISCONSIN ST.         

Address 2  P.O. BOX 1235               Address 2     P.O. BOX 345             

City         LA CROSSE                 City           LA CROSSE               

State        WI                        State          WI                      

Zip Code     546032222                 Zip Code       539012222               

Phone          507-555-2222            Date Of Invoice           4/30/96      

Sales Rep                1             Invoice Number             93074       

No. Coupons               4            No. Coupons Last Release        1      

No. Coupons Used          1            Last Order/Call No.        52256       

No. Credit Coupons        0            Last Release Date         5/01/96      

Selling Price        360.00            Expiration Date           4/30/97      

Model No.        2110A                 Coupon Type         COUPON BOOK        

Serial No.       BR85                                                         

Item                               Description                  Qty.          

TONER                 CASE OF TONER                          2     CT        4

SUPPLY1               PAPER                                  1     EA        1

 * Message * THE COUPON BOOK IS ENCLOSED.  PLEASE CALL THE ORDER              

 * Message * DEPARTMENT TO REDEEM THE COUPONS.                                

Continue With Next Coupon (Y/N)                                               

 

The first prompt appears if there is only one screen of items and messages on the coupon book.  The second prompt appears if there is more than one screen to display on the coupon book.

 

Continue With Next Coupon (Y/N)

 

Enter a N for no to not view the next coupon assigned to the customer.  The prompt, Another Inquiry (Y/N) will appear.  Enter a Y for yes to view the next coupon book assigned to the selected customer.  The coupon books will appear in numeric order, smallest to largest coupon book number.  When a Y is entered and the last coupon book is reached for that customer, the prompt No More Coupons appears.  The prompt, Another Inquiry (Y/N), displays.

 

 

 

Enter Data  (Cont'd)

 

Next Page (Y/N)

 

 6/28/95                Coupon Inquiry By Customer                        10:06

Ship-To Customer Or E'nd    4830000                    No. Coupons Left   4   

                                                                              

Coupon Book Number   344               Bill-To Customer        4830000        

Name       HOME HEATING INC.           Name          HOME HEATING INC.        

Address 1  ATTN: MR. TROY MAC DONALD   Address 1     ATTN: MR. TROY MAC DONALD

Address 2  900 SIMPSON LANE ROADWAYS   Address 2     900 SIMPSON LANE ROADWAYS

City         LA CROSSE                 City           LA CROSSE               

State        WI                        State          WI                      

Zip Code     54603                     Zip Code       54603                   

Phone          608-483-0000            Date Of Invoice           6/28/95      

Sales Rep                10            Invoice Number             89814       

No. Coupons               4            No. Coupons Last Release        0      

No. Coupons Used          0            Last Order/Call No.        0           

No. Credit Coupons        0            Last Release Date                      

Selling Price        360.00            Expiration Date           6/28/96      

Model No.        2004                  Coupon Type         COUPON BOOK        

Serial No.       K445T

Item                  Description                         Qty.     UM      P/M

TONER                 BLACK TONER                            1     CT        2

TONER                 BLACK TONER                            1     EA        1

SUPPLY                PAPER                                  1     EA        4

 * Message * THE COUPON BOOK IS ENCLOSED.  PLEASE CALL THE ORDER              

Next Page (Y/N)                                                               

 

Enter a N for no to exit the displayed coupon book.  The prompt, Continue With Next Coupon (Y/N), appears.  Enter a Y for yes to view the next screen of items and messages that are on the coupon book.  When the last screen is reached the prompt Continue With Next Coupon (Y/N) displays.

 

Another Inquiry (Y/N)

 

Enter a Y for yes to exit the displayed coupon book and return to the Ship-To Customer Or E'nd prompt.  Enter a N for no to exit the inquiry.

 

 

 

Program Results

 

The following information is displayed for each coupon book. 

 

No. Coupons Left  This is the number of coupons left to be redeemed.  No. Coupons - No. Coupons Used - No. Credit Coupons

 

Ship-To Customer  The ship to customer number that the coupon book invoice was sold to.

 

Bill-To Customer  The bill to customer number of the ship to customer, from the Customer File.  Note, this is not the bill to number that was entered on the Coupon Book invoice.  The bill to number is not stored in the Coupon Files.

 

Name  The current customer name from the Customer File.

 

Address 1

Address 2

City State Zip Code  The current address 1 and 2, city, state and zip code from the Customer File.

 

Phone  Field 8 from Customer File Maintenance of the ship to customer.

 

Date Of Invoice  The system date that the Coupon Book invoice was created.

 

Sales Rep  The sales rep number that was assigned to the Invoice header on the Coupon Book invoice.

 

Invoice Number  The invoice number that was assigned to the Coupon Book invoice.

 

No. Coupons  The total number of coupons that are on the coupon book.  This is the amount that was invoiced to the customer on the Coupon Book invoice.

 

 

Program Results  (Cont'd)

 

 

No. Coupons Last Release  When a coupon is redeemed an order is entered through Order Entry or Order File Maintenance.  This is the number of coupons that are redeemed on the order.  The Coupon File stores the most current order.  Voiding or deleting an order for the coupon, zeroes this out.  You may also redeem a coupon through Service Ticket Entry. Service Ticket Entry also updates this field with the amount of coupons redeemed on the service ticket.  Voiding the service ticket zeroes this out.

 

No. Coupons Used  When a coupon is redeemed an order or service ticket is entered through Order Entry, Order File Maintenance or Service Ticket Entry.  This is the total number of coupons that have been redeemed through all of the programs.  This is the total redemptions not just the most current.

 

Last Order/Call No.  This is the last order or service call number that the coupon book had a coupon redeemed.  This can be zeroed out by Order Void, Void Service Invoices, or a deletion through Order File Maintenance.

 

No. Credit Coupons  If a credit memo is entered on the Coupon Book invoice, the number of coupons credited displays.  If more than one credit is issued this would be the total number.

 

Last Release Date  This is the system date that the last order number or service call number for the coupon redemption was created on.

 

Selling Price  This is the total amount of the coupon book that was invoiced to the customer.  This is not for one coupon but the entire book.

 

Expiration Date  This is the expiration date that was entered when the Coupon Book invoice was created.

 

Model No.  This is the model number that was entered when the Coupon Book invoice was created.

 

Serial No.  This is the serial number that was entered when the Coupon Book invoice was created.

 

Coupon Type  This is the coupon book item number used when creating the Coupon Book invoice.

 

 

 

Program Results  (Cont'd)

 

Item Description Qty  All of the items and messages that were entered on the Coupon Book invoice display in the order they were entered on the invoice.  The current Item File description displays.  The quantity of the items for one coupon displays.

 

UM P/M  The unit of measure and pack multiple from the Item File.  If a broken pack was entered on an item, the unit of measure is EA and the P/M is 1.


 

 

Order Entry

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