Contract Cancellation/Inactivation

Customer Care

  1. At the Enter Procedure, N'ew Customer, Or E'nd: prompt, enter 12 to access Contract Cancellation. If the Customer Care menu is accessed using a specific machine and the machine is under contract, this contract displays in Contract Cancellation.

  2. Enter the number of the contract to be cancelled or deleted if accessing Customer Care with a customer or with a machine without a contract.

  3. Complete the Contract Cancellation process, which is the same as that in the Contracts module.

See also: