Daily Workload by Technician can be found on the Service Reports Technician Reports menu (13-4-3-6). The following changes were made in the program. Internal changes were made to incorporate the file expansion of the Item and Serial Files.
Service history includes the four decimal price of the parts, as this is the unit price. A new field is now stored in the Dispatch File. This is a Yes or a No for has the service ticket been entered. Prior to Revision 12 this was determined by a time being in the arrival time field. The necessary changes have been made to read the new field instead of the arrival time when determining if a service ticket has been entered on a completed call. This applies to the printing of the service history. All prompts that ask for ending data will now default to what was entered at the beginning data prompts. The ending defaults can be overridden if desired.
Location: 13 Service> 4 Reports> 3 Technician Reports> 6 Daily Workload by Technician
Filename: SDRP306
Rev 15 Changes
The Machine ID from the Serial file has been added to the report. It prints to the right of the Serial Number. See report sample below.
Rev 14 Changes
N/A
Rev 13 Changes
N/A