Accessory
This is an item that is used with another existing item. Example: A sorter is an accessory to a copy machine.
Actual cost
This is the cost amount that will default from the quoted cost field on a purchase order. This cost can be overridden to reflect the actual cost if it is different from the quoted cost.
AMV
This stands for Average Monthly Volume. The calculation is as follows:
AMV = Total Copies Produced in Time Period/Total Number of Months in Time
Period.
ART
This stands for Accounts Receivable Transaction. This is a TAC (Transaction
Accounting Code) found in the Cash Posting
program.
Average cost
This is the average cost of the item being allocated. This is taken from the item pricing file for the specified item. It must correspond with the unit of measure and pack multiple and is not adjusted in Allocation Adjustments.
Batch Bill
This feature allows you to combine copies made for all machines on a single
contract. After these copies are combined, it bills the whole batch at
the rate(s) stored on the first metered serial number.
Bin location
This is where an item is stored in a particular warehouse.
Bpack (Broken pack)
This is when a pack multiple is broken and the units are separated. If an item is identified as case of four rollers and one is separated from the rest, it is a broken pack, and the remaining three rollers are units.
Branch
This is a separate but dependent part of a central organization.
Burden Rate
This is the actual cost it takes to have a technician perform one hour
of pure mechanical labor. The calculation for Mechanical Time Burden Rate
is as follows: (Total Service Department Cost - Parts Cost) / Total Mechanical
Time.
Buying group
This is used in contract pricing. All customers in a specific contract pricing buying group receive the same contract prices.
Call back days
This is the number of days between service calls defined as callbacks.
Call number
This is a system generated number assigned to a service call when it is created.
Click
This is the basis for revenue and cost on a copier. A meter click on a
copier does not necessarily represent one copy. It is determined by the
company renting or leasing the machine.
CMT
This stands for Credit Memo Transfer. This is a TAC (Transaction Accounting
Code) found in the Cash Posting program.
COA
This stands for Cash on Account. This is a TAC (Transaction Accounting
Code) found in the Cash Posting program.
Comment
This is field allows you to enter any relevant comments about the specified record.
Commission method code
This is used to indicate which commission file the system will use. The appropriate commission file is read to get the commission rate for the sales rep or product class being used. Note: This field may be left blank.
Confirmation number
This is a number given by a vendor to confirm an order.
Consumables
These are items associated with a copier that are consumed and need to
be replaced over time. This includes items such as drums, developers,
fuser rollers, and charge wires.
Copier Manufacturers
Toshiba (Lanier), Canon, Sharp, Minolta (Panasonic), Mita, Konica, Xerox,
Savin (Panasonic, Ricoh).
Corona
This is a bluish glow present around the corona wire when current is passing
through the corona wire. This also refers to the unit that produces this
glow (corona wire).
COGS
This stands for Cost of Goods Sold.
Days max on hand
This is the number of days in sales used to recalculate the maximum inventory quantity. This is used in the recalculation of the minimum and maximum quantities.
Days min on hand
This is the number of days in sales to be used to recalculate the minimum inventory quantity or the lead time. This is used in the recalculation of the minimum and maximum quantities.
Developer
This is a copier part that takes the image from the photoconductor and
puts it on paper.
Drum (Selenium Drum)
This is a copier part. It is a cylindrical aluminum drum coated with a
thin layer of photoconductor material.
ECF
This stands for Equipment Control Form. These are detailed forms used by
companies to keep track of equipment that is sold or leased to customers.
EM call days
This is the number of days to it takes to reach the emergency threshold. This corresponds with the number of EM (emergency) calls.
EM calls
This is the number of emergency service calls the item must have within a defined number of days to reach its emergency threshold.
EMT
This stands for Emergency Threshold. A
certain amount of time is allowed to start working on a service call.
If a service call goes over this time limit, the emergency threshold is
reached.
Extended cost
The dollar amount for this field is calculated by multiplying the quantity ordered by the quoted cost.
Flip Screens
This is a SuperDos utility that allows you to press the quote (`) key to
access another task or user screen.
Free Flowing Kits
These are units of consumable machine parts that are defined by the user
when sold to a customer. This is used in Invoice Entry. A free flowing
kit allows you to enter all of the items associated with the kit during
the input of an invoice or order.
Fuser Rollers
These are also called Heat Rollers. This is a part of a copier that fuses
toner to paper.
GMA
This stands for General Maintenance Agreement. It
is a type of service plan.
Group Bill
This feature allows separately calculated totals for individual contracts
to be printed on a single invoice with one grand total. Each contract
may have different ship-to customer numbers.
Group Batch Bill
This feature allows you to have multiple contracts and/or ship-to customers to have combined copy usage. This will combine the Batch Bill and Group Bill functions. The first metered machine on the master contract will hold the entire meter billing information. Each of the metered machines on the sub-contracts does not need the copy information if they are being batched with the master contract.
Heat Rollers
This is also called Fuser Rollers. It is a part on a copier that
fuses toner to paper.
Hold for Parts
In Technician Dispatching, service calls can be put on this hold status
when a technician is waiting for parts.
INV
This stands for Invoice. This is
a TAC (Transaction Accounting Code) found in the Cash
Posting program.
Item number
This is used to identify a particular item in the system, such as a machine, accessory, or part on the purchase order.
Kit
This is a group of items packaged together and sold as single item. Machine parts can be grouped together in kits to be sold with a machine. These can be pre-defined or free flowing kits.
Lens
This is a copier part. It is a piece of transparent material (glass) used
in forming an image and focusing light rays.
Location
This is a comment field used to store information that relates to the location of a machine and other important service information.
Manufacturer Kit
This is a kit already assembled by a manufacturer.
Manufacturer warranty days
This is the number of warranty days defined by the manufacturer of an item.
Maximum on hand
This is the maximum quantity of a particular item that needs to be in a warehouse. When an item is reordered using the P.O. Worksheet, no more than this quantity should be ordered. This must correspond with the unit of measure and pack multiple.
Mechanical Time Burden Rate
This is the actual cost it takes to have a technician perform one hour
of pure mechanical labor. The calculation for Mechanical Time Burden Rate
is as follows: (Total Service Department Cost - Parts Cost) / Total Mechanical
Time.
Meter Click
This is the basis for revenue and cost on a copier. A single meter click
represents the mechanical or digital advancement of the copier by one.
A single advancement typically refers to a single 8 1/2" X 11"
copy.
Method 0 Contract
Meters are not tracked. The machine may or may not be metered, but meter
readings are not entered or billed in contracts.
Method 1 Contract
The meter billing period and the next due date are predetermined, but it
may or may not have a base rate.
Method 2 Contract
There is a base rate that covers a certain number of copies for the life
of the contract. When the number of copies is exceeded, the contract bills
an overage for the rest of the contract life. The billing period is predetermined,
but the first due date of the meter is not known.
Method 3 Contract
There is a base rate that covers a certain number of copies for the life
of the contract. When the number of copies is exceeded or the end of the
contract is reached, the contract expires.
Method 4 Contract
This is similar to Method 1 in which the meter billing period and meter
due date are predetermined, there is never a base rate. There is always
a minimum charge for a set number of copies whether the copies are reached
not. If the next quantity break of copies is reached, all copies are billed
at a new rate.
Mills
This refers to the dollar value assigned per meter click on a copier.
Minimum on hand
When the quantity of a particular item reaches or falls below this point, it needs to be reordered. This is used by the P.O. Worksheet in the calculation of the quantity to be ordered. This must correspond with the unit of measure and pack multiple.
Model number
This is the number assigned to an item by the manufacturer for identifcation purposes.
Non-OEM
This stands for Non-Original Equipment Manufacturer. These include Katun,
Centech, Polck & Polck, and Pelican.
OEM
This stands for Original Equipment Manufacturer. These include such corporations
as Canon, Sharp, Tobisha.
Open
This is used to describe a purchase order in which none of the items have been received.
Order number
This is a number used to identify an order placed by a customer, requesting some or all of the items on a purchase order.
Order quantity
This is the economic order quantity or the vendor's minimum quantity. It is the amount needed to be ordered for the most economical advantage, or the minimum order quantity required by the vendor. This field is informational only.
Pack multiple (PM)
This is the number of pieces contained in a unit of measure. For example, if toner cartridges are packaged four to a box, the unit of measure is BX (box) and the pack multiple is 4. The unit of measure for a copy machine is mostly likely EA (each) and the pack multiple is 1.
Partially received
This is used to identify a purchase order in which some but not all of the items have been received.
Pending
Purchase orders are pending when items have been received but the invoice has not yet been received from the vendor, or the invoice has been received but the items have not been received in inventory yet.
Physical stock
This is a tangible item such as a machine or part that is physically stocked in a warehouse.
Photoconductor
This is a part of a copier that receives the image of the original on its
surface. It can accept and hold an applied charge and have that charge
dissipated with the addition of light.
PM days (Preventive Maintenance)
This is the recommended number of days between preventive maintenance calls.
PM due months (Preventive Maintenance)
This is the recommended number of months before a preventive maintenance call is due on a specific machine.
PMT
This stands for payment. This is a TAC (Transaction Accounting Code) used
in the Cash Posting program.
Predefined Kit
A predefined kit is already entered with items assigned to the kit. An example of a predefined kit is a supply kit.
Prepaid
This is when terms on the purchase order have been prepaid, and there is no need to enter an invoice for the items in the future.
Product Class
Product classes are used to break up inventory into different categories.
They rout cost and revenue to different GL accounts for the sale and cost
of items.
Product Class Association Table
The purpose of this file is to send the cost of a purchase to a specific
inventory account. When you are entering an A/P invoice and you link it
to a purchase order, the items will default in on the invoice. The system
will then use this table to automatically post to the appropriate general
ledger accounts for each item.
Purchase order (P.O.) number
This is a unique system generated number used to identify a particular purchase order.
Quoted cost
This is the cost per item quoted by a particular vendor.
Requisition number
This is a unique system generated number issued by a company for internal purposes.
Resin
This is a plastic polymer which gives toner its electrical and thermal
characteristics.
Response time
This is the actual time in hours and minutes that it takes for a service technician to arrive at, dispatch, or complete a service call. The time that is used depends on the response to the input.
Segment number
This is used to classify an item, especially copiers. This is defined by the vendor.
Serial number
This is used to identify a serialized item. An item is serialized for service, billing, and inventory purposes. This includes copiers, computers, fax machines, and accessories. This can also include supplies, parts, and non inventory items, such as labor and Contract Sales Analysis items.
Service plan
This is used identify a particular service plan. A service plan identifies the type of service agreement placed on the machine.
Ship date
This is the date in which items are shipped from a vendor. This can be overridden in line item detail.
Ship to
This is the name and address of the location in which items are shipped. This will default from the warehouse selected on a purchase order header.
Ship via
This is used to identify a particular method of shipment.
SIC
This stands for Standard Industry Code.
TAC
This stands for Transaction Accounting Code.
Toner
A special type of ink used by copy machines and laser printers. Toner consists
of a dry, powdery substance that is electrically charged so that it adheres
to a drum, plate, or piece of paper charged with the opposite polarity.
For most laser printers, the toner comes in a cartridge that you insert
into the printer. When the cartridge is empty, you can replace it or have
it refilled. Typically, you can print thousands of pages with a single
cartridge.
TRC
This stands for Technical Resource Coordinator.
Unit of measure (UM)
This is the number of units in a packaged item. Machines or serialized items are most often measured in EA (each). Other examples are CT (carton), CS (case), BX (box), RM (ream).
Unit
This is the number of pieces in a pack mutiple. If an item is identified as case of four rollers and one is separated from the rest, it is a broken pack, and the remaining three rollers are units.
VAR
This stands for Value Added Reseller or Resale.
Vendor
This is a person or business that sells merchandise or services to customers.
Vendor item number
This number defaults from the vendor item file if one exists. If a vendor item file does not exist, the item number is used. This is the item number that will appear on the printed purchase order.
Warehouse
This is used to identify a particular warehouse in which items are stored.
Weight
This is how much an item weighs in pounds and ounces. This is for shipping purposes.