Program Description
This new program can be found on the Billing File Maintenance File Setup menu (BI-3-1-22). This file stores product classes and/or item numbers that should be non-chargeable by service plan. For example, a service plan of TI may imply that toner is included. TI should be added to the Non-Chargeable file with either the toner product class(es) or the toner item numbers. The service plan refers to the service plan in which an invoice, credit memo, or order is linked. Invoice Entry, Credit Memo Entry, Order Entry, Order File Maintenance and Service Invoicing now look at the Non-Chargeable file. If the Service Plan/Item Number or Service Plan/Product Class of the item number is found, a message stating Non-Chargeable Consumable Service Plan = XX will be displayed and the price will default to 0. The price can be overriden however.