Program Description
The Print Dunning Letters program is found on the Collections Reports Menu, CO-4-9. The dunning letters that have been created through the Dunning Letters program (CO-3-4) can be printed for a specific customer while entering the collection activity contact. Any dunning letter can be printed for a specific customer, a range of customers, or all customers. Letters can also be printed for a specific branch, range of branches, or all branches. When dunning letters are printed, the program uses the past due days range and aging date that is input. Dunning letters that have been assigned as a past due type letter include all past due invoices. Letters that have been assigned to print all invoices print the full account. The option not to print letters for customers whose accounts receivable balance is less than or equal to zero is now available.
The following fields are described below:
Enter Item Types Or ‘ALL’
If only certain types of invoices should print, enter the item types associated to those types of invoices. For Example, if only contract invoices are needed, enter in the item type used for contract invoices. A maximum of 100 item types can be entered. When entering item types, the program will display #1, #2, #3, etc. Return through the fields to complete the entering of these item types. The program will verify the accounts receivable records of the customer and only print the ones for the included item types entered. Enter ALL to print all accounts receivable detail records.
Print Letters If Customer’s A/R Balance Is Less Than Or Equal To Zero (Y/N)
Enter Y if the customer’s Accounts Receivable balance is less than or equal to zero. Enter N if the balance is not less than or equal to zero.