|
This sub-menu can be found on the Service Reports menu (SD-4). Programs in this menu allow the user to view and print reports on service codes, paging, response time, and technician qualification. |
Rev 13 Changes
The Code Exclusion Table program has been renamed to Code Exclusion/Inclusion Table.
If the Walkabout Interface field is activated in Service Call Control File Maintenance, Non-Taxable Tax Code Table Listing, Measure For Response Time Table List, Product Class/Part Type Table List will be displayed on the menu. These programs access the Non-Taxable Tax Code Table File (NTAXTBL.DT), Measure For Response Time Table (MRESP.IX), and the Product Class/Part Type Table (PTYPE.IX) files. If the Walkabout Interface field is not activated, these options will display as Used By Walkabout Technology and cannot be accessed.
The following reports are new on this menu: Non-Taxable Tax Code Table Listing, Measure for Response Time Table Listing, and Product Class-Part Type Table Listing.

Rev 15 Changes
N/A
Rev 14 Changes
N/A
Rev 13 Changes
All Programs
Response Time List
Service Code List
Phone Index List
Code Types List
Advice/Help Message Listing
Customer/Tech Message Listing
Chargeable Part Listing
PM Copy Interval Listing
Sales Rep/Service Tech Pager List
Pager Log Report
Menus: