Service Reports Service History Reports (SDMU400)

This sub-menu can be found on the Service Reports menu (SD-4). Reports in this menu focus on service history records associated with technicians, machines, and the productivity/profitability of companies.

 

Rev 13 Changes

 

Rev 15 Changes

Rev 14 Changes

Rev 13 Changes

All Programs

  1. Callbacks (Recalls)

  2. Threshold Limit Report

  3. Technician Activity Report

  4. Technician Productivity

  5. Productivity Summary Report

  6. Service Performed by Plan

  7. Customer Service History

  8. Service History by Account

  9. Product Status Report

  10. Machine Activity by Territory

  11. Machine Activity by Item Report

  12. Machine Activity by Copies

  13. Machine Activity by Territory/Zip

  14. Response Time Report

  15. Daily Call

  16. Contract Profit/Loss Analysis

  17. Service Manager's Report

  18. CPC by Serial Number Report

  19. Coupon Redemption History Report

  20. Product Performance Summary

  21. CPC by Technician Report

  22. Profitability Analysis Report

  23. Parts Life Report

  24. Service Status by Code Report

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